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      GIFT CARDS

      Please treat Just Bee Gift Cards as cash. They cannot be refunded or replaced if the card is lost or stolen, for change of mind, or should the email be lost.

      Just Bee gift cards are only accepted online on the Just Bee Website.

      The balance on the Gift Card is valid for 3 years from date of purchase. Any unused balance on the Gift card will be voided after 3 years from date of purchase.

      Amounts on the Just Bee Gift Cards range from $50 minimum to $200 Maximum.

      If you have a Just Bee VIP account, Just Bee will only allocate points once the gift card is redeemed. Points for the Just Bee VIP program are not received on the purchase of the gift card.

      Gift Cards cannot be returned or exchanged for a refund.

      All returned items that were paid for with a Gift Card will be refunded back to you on the newly issued credit note to use against a future purchase. There will be no extension of the expiration of gift cards or credit notes.

      If you return an item paid by a Gift Card and credit card or PayPal, you will be refunded on your credit card or PayPal account up to the amount of your initial card payment. The remaining amount will be issued on to a credit note for a future purchase.

      To return an item that you have purchased with a Gift Card, go here.

      Any balance that remains on the Just Bee Gift Cards can only be used in whole or part against future purchases on the Just Bee website, no change will be given.

      If your total order amount exceeds the gift card value, the remaining balance will be required to be paid using a credit card or PayPal account.

      You can check your Gift Card balance by emailing online@justbee.com.au. Please note that in most cases, the balance is adjusted immediately when you make a purchase, but there may be occasions when the updated balance on this page may be delayed by up to 48 hours. 

      Gift Cards will not be replaced or refunded if lost or stolen. Just Bee and its affiliates are not responsible for lost or stolen Gift Cards.

      Gift Cards are not returnable or exchangeable for cash.

      Vouchers, coupons and other discounts may not be used to purchase Gift Cards.

      A Gift Card cannot be used to purchase Gift Cards.

      Your purchase or use of a Gift Card constitutes acceptance of these Terms and Conditions. These Terms and Conditions are subject to change without notice.

      Just Bee Gift Cards are not for promotional use. They may be purchased as personal or business gifts but may not be purchased for the purpose of marketing, advertising or other.

       

      Gift Card FAQ

      Can I get a refund made with a purchase of Just Bee Digital Gift Card?

      Digital gift cards are single load cards and refunds cannot be completed onto the card. Once the digital gift card has been emailed, it is non-refundable.

      How do I check the available balance, transaction history or expiry date on the Digital Gift Card?

      For balance, transaction and expiry information, please contact us at online@justbee.com.au directly. Expiry date is printed on the eGift that is sent to the recipient

      What exactly does the recipient receive when I send an eGift?

      The recipient will receive an email that contains a link to their eGift card. The link will take them to their personalized eGift card. The eGift card is to be redeemed online unless the merchant has specified other restrictions.

      When will my recipient receive their eGift card?

      Most orders are delivered within next business day. It can sometimes take up to 48 hours from the time of purchase to review the order unless you specify a future delivery date.

      Any dispute about goods or services purchased with the digital gift card must be resolved with the retailer where the original transaction was completed.

      When does the Digital gift card expire?

      In compliance to Australian Consumer Law (ACL), Just Bee digital gift card is valid for 3 years. The period begins from the date of gift card is sold and purchased.