Making Returns Hassle-Free

At Just Bee, we aim to make your return process as smooth as possible. Simply follow these steps to get started:

Step 1: Select Your Item Type

Decide whether your item is full-priced or discounted/on sale.

Step 2: For Full-Priced Items

If your item is full-priced, you will be redirected to our Self-Return Portal. Follow the simple on-screen instructions to send your return request for approval.

Step 3: For Discounted or Sale Items

If your item is discounted or on sale, fill out the return form with the required details. Our team will process your request and assist you with the next steps.

We are here to ensure a seamless and satisfying experience. If you have any questions, please don’t hesitate to reach out to our support team!

Is your item full-priced or discounted?

Full-priced items qualify for free returns. discounted items will incur a $10 return fee.

Full-Priced
Sale/Discounted

Please select if the item is full priced or discounted

Was your order purchased within the last 30 days?

Radio - Purchased within 30 days? *

We can only process returns for orders placed within the last 30 days. Please confirm your purchase date to proceed."

Return Not Available

We’re sorry! Your order exceeds the 30-day return window, and we are unable to process your return at this time. For further assistance, you can reach out to our support team using the button below.

Or you can close this window.

Add a note for our team

Email *

Please enter your email, so that we can contact you

Please enter your order number

Terms & Conditions

- Just Bee Comfort cannot take responsibility for items returned via non-registered delivery.
- Refunds will be processed in the same manner as purchased, through the same tender type.
- Allow 7-10 business days to process your return once the package has been received and handled.

Items must:

- Be purchased within the last 30 days.
- Be unworn, undamaged, and unmarked.
- Be in their original condition and packaging or shoe box (considered part of the item).

I agree Terms and Conditions *

Please carefully read and agree to the conditions above before proceeding:

Great! Lets process your return

Full-priced items are eligible for free returns. Please ensure your item meets the return criteria and follow the steps below to complete your return.

Step 1: Visit the Self-Return Portal by clicking the button below.
Step 2: Use the email address associated with your order to log in.
Step 3: You will receive a login code via email. Enter this code to access your account.
Step 4: Once logged in, you will see a list of your orders. Select the order you wish to return.
Step 5: Follow the on-screen instructions to create a return request.
Step 6: Ensure your item meets the following return conditions:
- - Purchased within the last 30 days.
- - Unworn, undamaged, and unmarked.
- - In its original condition and packaging or shoe box (considered part of the item).
Step 8: Drop your package at a registered post office.

Go to Self-Return Portal (Login to Customer Account)

Terms & Conditions

- iShoes cannot take responsibility for items returned via non-registered delivery.
- Refunds will be processed in the same manner as purchased, through the same tender type.
- Allow 7-10 business days to process your return once the package has been received and handled.

Items must:

- Be purchased within the last 30 days.
- Be unworn, undamaged, and unmarked.
- Be in their original condition and packaging or shoe box (considered part of the item).

NOTICE! - REQUEST TO RETURN A SALE ITEM.

You are returning a sale item - $10 will be deducted from your return refund for sale items only. Would you like to Continue?

I agree Terms and Conditions *

Please carefully read and agree to the conditions above before proceeding:

Great! Lets process your return

Full-priced items are eligible for free returns. Please ensure your item meets the return criteria and follow the steps below to complete your return.

Step 1: Visit the Self-Return Portal by clicking the button below.
Step 2: Use the email address associated with your order to log in.
Step 3: You will receive a login code via email. Enter this code to access your account.
Step 4: Once logged in, you will see a list of your orders. Select the order you wish to return.
Step 5: Follow the on-screen instructions to create a return request.
Step 6: Ensure your item meets the following return conditions:
- - Purchased within the last 30 days.
- - Unworn, undamaged, and unmarked.
- - In its original condition and packaging or shoe box (considered part of the item).
Step 7: Drop your package at a registered post office.

Go to Self-Return Portal (Login to Customer Account)

Thanks for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Thanks for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Just Bee Comfort Returns Portal

Making Returns Hassle-Free

Step 1: Select Your Item Type

Step 2: For Full-Priced Items

Step 3: For Discounted or Sale Items

Is your item full-priced or discounted?

Was your order purchased within the last 30 days?

Return Not Available

Terms & Conditions

Great! Lets process your return

Terms & Conditions

NOTICE! - REQUEST TO RETURN A SALE ITEM.

Great! Lets process your return

20% OFF ALREADY REDUCED FLATS ON SALE

Get in touch

Newsletter

Let customers speak for us